Repairs Service

Should you find a fault with a system we have supplied and installed you can be assured that our engineers have the vital knowledge to detect where the system fault is, carry out a repair and give you a warm floor once again.

Our repair service is a specialist service using the latest equipment to locate a fault under your floor with minimal disruption.

To keep costs to a minimum, we would first advise that you get a local electrician to check your system; they can then confirm that the basics such as the fuse, wiring and setup are correct and that the fault is actually under the floor. The service provided is focused on the care and maintenance of DEVI and Gaia underfloor heating products.

Please complete the form below and either email it back to repairs@gaia.co.uk or fax it to us on 01359 242525.

Upon receipt of this form, Gaia will issue a quotation and an engineer appointment can then be arranged.

Click here to download Electric Underfloor Heating Repair Enquiry Form

Should you want technical advice or unsure how to proceed with a fault on your system please call 01359 242 400.